Case Studies

See how Great Way Tech delivers real results through tailored tech solutions across various industries.

Omnichannel Cloud Service Case Study
PDF Document – 2.5MB 17 May 2025

1、AI Chatbot in E-commerce

Learn how a leading e-commerce platform improved customer satisfaction and reduced operational costs with our AI-powered customer service bot.

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AI Chatbot Case Study
PDF Document – 1.8MB 17 May 2025

2、Omnichannel Cloud Customer Service Efficiency

Discover how a financial institution enhanced support efficiency and customer experience using our omnichannel cloud service solution.

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White Papers

Gain insights into industry trends, emerging technologies, and our strategic approaches through in-depth white papers from Great Way Tech.

AI in Customer Service Whitepaper
PDF Document – 3.2MB 17 May 2025

AI in Customer Service Whitepaper

Gain in-depth insights into how AI technology is transforming the customer service industry and its future trends.

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Multilingual Translation Technology Whitepaper
PDF Document – 2.7MB 17 May 2025

Multilingual Translation Technology Whitepaper

Explore the latest multilingual translation technologies and their value in global business applications.

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Product Brochures

Explore detailed information about our products, features, and technical specifications to find the right solution for your business needs.

AI Chatbot Product Manual
PPTX Document – 7.3MB 17 May 2025

1、AI Chatbot Product Manual

Learn in detail about our AI customer service bot's features, deployment options, and technical specifications.

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Omnichannel Cloud Customer Service Product Manual
PPTX Document – 3.8MB 17 May 2025

2、Omnichannel Cloud Customer Service Product Manual

Gain a comprehensive understanding of our omnichannel customer support solution and integration methods.

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